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Get certified at our Orlando in-person Scrum trainings. Jens Ostergaard the first Certified Scrum Practitioner in the world and has trained over 10,000 students at tech, start-up, and fortune 500 companies globally. Learn from the best at our in-person Scrum Master & Scrum Product Owner trainings in Lake Nona, Florida. Our Lake Nona venue is less than 10 minutes from the Orlando airport and just 20 minutes from downtown Orlando and from Orlando theme parks.

CSM Certified Scrum Master | Orlando (Lake Nona), FL | October 26-27, 2023 — Copy


Breakfast is served at 8:30am
October 26, 2023 @ 8:30 am
October 27, 2023 @ 4:30 pm



This course is closed.

CSM Certified Scrum Master Training in Orlando, Florida

Certified Scrum Master Course Agenda

Why Agile

  • Opacity of waterfall
  • Emergence
  • Processes
  • Patterns

Overview of Scrum

  • Agile Principles
  • Brief History of Scrum
  • Heart of Scrum
  • Scrum Overview
  • Emergency Procedure


  • Overview of the roles
  • Mixing the roles


  • Why DONE
  • Advantage of DONE
  • How to create a definition of DONE

Product backlog

  • Product Backlog Items (PBIs), User stories and other choices on the Product Backlog
  • Backlog Meetings
  • INVEST in your Product Backlog
  • Estimating your PBI’s


  • Purpose of Retrospective
  • Techniques for Retrospective

Agile Contract

  • Traditional Contract
  • Agile Contract

The ScrumMaster

  • Responsibilities and mindset
  • How to react in different scenarios
  • Scrum Masters impediment list

The Product Owner

  • Description and responsibilities
  • Character of a good Product Owner
  • Product Owner team

The Development team

  • Composition and cross-functionality
  • Responsibilities of the Team Member
  • Organizing
  • What to do with dysfunctional Team Members
  • Distributed Teams

Sprint Planning

  • Sprint Planning, how to get from the what to the how
  • How the team commit to the sprint
  • Sprint Backlog as spreadsheet, on the wall or in a tool

The Sprint

  • Responsibilities in the sprint
  • Updating progress
  • Burndown chart

Daily Scrum

  • Who can say what
  • Why is it important the team feels ownership

Sprint Review

  • Purpose of meeting
  • A review not a demo

Release Planning

  • Allocating Sprints
  • Tracking progress the Release Burndown
  • what to expect


  • From one team to many
  • Coordination between teams (Integration Scrum)
  • Multi Product Backlogs or one Product Backlog
  • Sprint Planning from one Product Backlog for many Teams

Certified Scrum Master Course Description


We expect you to have some prior knowledge about Scrum and we expect you to have read the “Scrum Guide” on ScrumGuides.org prior to class. It would also be beneficial for you if you read one of Ken Schwaber’s books.

How To Register

Individuals wishing to attend this virtual, online Scrum certification course should register on this site.

Certified ScrumMaster Course Material

Participants will receive electronic course material before the first day of class. The material is in English and will change from training class to training class. The material will be enhanced by more slides, videos and other media in case the trainers will find this useful during class.


Being a ScrumMaster demands a lot of skill and can at first sight look like a trivial challenge. However, once starting the journey to transform the organization there will be impediment after impediment that will challenge the implementation of Scrum. So to use Scrum, using “The Art of the Possible”, there needs to be skilled ScrumMasters to take on this challenge.

Each individual is trained to be able to assume the following responsibilities: Remove the barriers between development and business (ProductOwner) so the business directly drives development; Teach the business how to maximize ROI and meet their objectives through Scrum; Improve the lives of the development team by facilitating creativity and empowerment; Improve the productivity of the development team in any way possible; and, Improve the engineering practices and tools so each increment of functionality is potentially shippable


The training is completed with several exercises. Be prepared for hands-on, hard work. The training will give you the feeling of Scrum itself.

How Is the Online Course Delivered?

The course will be delivered online and is designed to replicate the key elements of live classes but note - this is not just hours of self-study. That wouldn’t be a great learning experience.

Instead, I’ve taken the same materials you’d learn if you came to one of my in-person classes, and adapted them for a virtual experience.

The course is a mixture of:

  • Live exercises and discussions
  • Video 
  • Small break-out groups
  • Short assignments

During these sessions, there will be live discussions and group exercises facilitated via the Zoom video conferencing platform. Zoom is an easy to use online meeting and video conferencing software and you’ll receive full instructions about how to join your online class after you register.

Before the live class, you will receive, in advance, some materials to review and videos to watch for that specific class. You will need to watch those videos before you attend the live class so you are prepared to discuss them.

Only Register If You Can Make the Live Classes

To become certified you must attend the live classes just like you would for an in-person class. Be present and do not work on other things while in class.

If you’re unable to commit to this at this time, register here to find out when future virtual classes may become available.

This Is a Fully Certified ScrumMaster Course

We are excited to deliver this course and have done everything to make it the best possible experience. The live online sessions will be mostly exercise and discussion with just enough introduction from us to set up each new exercise.

Once you’ve worked your way through the materials and live class sessions, you’ll have everything you need to take the CSM exam, and once you pass the exam, you’ll be a Certified ScrumMaster.

Jens Ostergaard

Certified Scrum Trainer, Jens Ostergaard has successfully certified more than 10,000 people in OVER 28 countries! Jens Ostergaard is the founder of the Scrum Training Institute. He is the First Certified Scrum Practitioner (CSP) and one of the pioneering Certified Scrum Trainers (CST) worldwide. He is also an Agile Developer Consultant who helps organizations understand the fundamentals of Scrum, argue that organizations should keep Scrum as pure as possible until they fully understand the mechanism that drives development forward. Jens have delivered CSM classes longer than anybody, worldwide.

scrum certifications

Over 500 Scrum Classes Taught Around The World

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Scrum Training Institute

With Over 20 years of experience, the Scrum Training Institute offers the best Scrum Certification Courses and Agile training in Orlando, Florida and around the world.
12251 Pasha Lane
Review rating:

5 out of 5 stars with 69 reviews.


I enjoyed the enthusiasm

I enjoyed the enthusiasm, the openness of the instructor, all exercises  and also the background info. Everything!!!

Engaging, challenging + fun

Jens was energetic, dynamic and able to answer difficult questions. Exercises were engaging, challenging + fun.


Jens Ostergaard




Courtyard by Marriott Orlando Lake Nona
6955 Lake Nona Blvd
Orlando, FL 32827-7560 United States
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+1 844 631 0595
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