For questions, help, or complaints about this Terms, Privacy Policy & Cookie Policy or how we use your information, please contact privacy@scrumtraininginstitute.com.
Privacy Policy
Effective: May 25, 2018
The terms “Scrum Training Institute,” “we,” “us,” and “our” include Scrum Training Institute LLC and our affiliates.
Your privacy is critically important to us. At the Scrum Training Institute LLC, we believe that:
- The personal information we ask you to provide and the personal information that we collect about you through the operation of our services is important and sensitive.
- It should be as simple as possible for you to control what information on our website is saved and permanently deleted.
- It should be as simple as possible for you to acquire a copy of all the data we have about you in our website and to request corrections of any errors in your data.
- You deserve full transparency on how we gather, use, store, and share your personal information.
- Your data deserves secure storage. This is why we employ technical and organizational measures to keep your data as secure as possible. However, since no method of transmission over the internet or method of electronic storage is completely secure, in the event of a security breach we’ll notify promptly the appropriate authorities and impacted users.
Below is our Privacy Policy, it explains how the Scrum Training Institute LLC collects, uses, stores, and discloses information about you.
1. Who We are
The Scrum Training Institute LLC, provides Scrum & Agile training in the United States, Europe and Asia.
The information that the Scrum Training Institute LLC, collects in its website is hosted on servers located in the United States (U.S.). By using our website, you freely and expressly give the Scrum Training Institute LLC your consent to export and store your information and data to the U.S.
2. Collection Of Information
What personal data we collect and why we collect it
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Summary
We collect information about you when you:
- Create an account;
- Register for a course (by filling out a registration form or by paying or in our website);
- Fill-out a contact form;
- Use our website;
- Visit our website; and
- Communicate with us.
We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies.
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2.1 Information You Provide to Us
We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, fill out a form, purchase a course, or communicate with us. The types of information that we may collect include your first name, last name, company name, street address, town / city, state, zip / postcode, email address, phone, username, password, payment method data, and any other information that you choose to provide.
2.2 Information We May Collect When You Use & Visit Our Website
Based on your consent (see “Cookie choices” on Section 6.2.), we may collect information about you, including:
Log Information: Log information about your use of the website, including the type of browser that you use; the operating system you use, the date, time and duration of your access; your IP address; your hostname, and the page you visited before visiting our website.
Device Information: Computer or mobile device that you use to access our website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information: Location of your device each time you use our website.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers may collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels). Cookies are small data files stored on your hard drive or in device memory that help us improve our website and your experience, and track usage of our website. Pixel tags are electronic images that may be used in our website or emails, and track usage of our website and effectiveness of communications. You can learn more about the types of cookies we and our service providers use by reading our Cookie Policy below.
Advertising Features: We currently do not collect data in third parties (e.g., Google Analytics Remarketing, Facebook Pixel, DoubleClick cookies, Android’s Advertising ID, Apple’s Identifier for Advertisers), to record demographics and interests reports for remarketing, advertising, or advertising reporting.
For USA only, we collect data from LinkedIn advertisments, using the LinkedIn’s Insight Tag.
Payment Gateway: We do not store your credit card in our website. Our third party payment gateway, Stripe, Inc. handles payments for us. Stripe collects:
- Name
- Address
- Phone
- City/State/Zip
- Unique payment identifier
- Payment provider identifier
You can read about their privacy policy here:
Worldwide: https://stripe.com/gb/privacy
U.S.: https://stripe.com/us/privacy
3. Use Of Information
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Summary
We use information about you to:
- Operate, improve, and protect our website;
- Communicate with you
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3.1 Operating our website
We may use information about you for various purposes related to operating our website, including to:
- Provide, maintain, and improve our website, including to process transactions, develop new products and services, and manage the performance of our website;
- Display information about you, for instance, your orders which will be visible on your profile;
- Monitor and analyze trends, usage, and activities in connection with our website; and
- Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; to protect the rights, property, or safety of our Website and others; to enforce compliance with our policies; and to comply with applicable law and government requests.
- Perform accounting and administrative tasks, and enforce or manage legal claims.
3.2 Communicating With You
We may use information about you for various purposes related to communicating with you, including to:
- Respond to your questions, and requests, and provide customer service; and
- Send you email newsletters, technical notices, updates, security alerts and support, and administrative messages.
4. Sharing Of Information
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Summary
We do not share information about you in any way other than as described in this Privacy Policy.
We may disclose information about you:
- to authorities to comply with legal obligations and to protect and defend our rights and property; and
- to an affiliate or successor entity as part of a corporate transaction.
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4.1 In Our Website
We do not share information about you publicly in our website or with other customers. If you voluntarily decided to create an account with scrumtraininginstitute.com, all your account information is kept private and you can delete it from your account details or by sending an email to privacy@scrumtraininginstitute.com.
4.2 To third parties
With your consent, we only share, send, or receive data from the following:
- MailChimp (Email newsletter communication)
- Google Analytics (Website usage analytics)
- Stripe (Courses Payments)
- 3rd Parties For Courses Registrations
4.3 Following The Law And Protecting scrumtraininginstitute.com
We may access, preserve, and disclose information about you to third parties, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, scrumtraininginstitute.com or others.
4.4 Affiliate Sharing And Merger, Sale, Or Other Asset Transfers
If scrumtraininginstitute.com is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, information about you may be shared, sold, or transferred as part of that transaction. We may also share information about you with current or future corporate parents, subsidiaries, or affiliates.
5. Additional Details
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Summary
- With your permission, we may allow the use of technologies that collect information about you to provide analytic services. You may be able to disable the collection or use of this information.
- Scrum Training Institute LLC, is based in and governed by U.S. law and we will be processing, transferring, and storing information in and to the U.S.
- We use commercially reasonable efforts to protect your personal information and have implemented technical and organizational measures in line with industry best practices. We cannot guarantee these controls will provide absolute security.
- This Privacy Policy is periodically updated, and does not apply to third parties.
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5.1 Analytics Provided by Google Analytics
With your permission, we may collect information about your use of the scrumtraininginstitute.com. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.
User-ID is not enabled in our Google Analytics account. This means that we cannot associate your engagement data from different devices and multiple sessions, or see how you interact with our content over an extended period of time.
User and data event data retention are saved for 50 months and then automatically deleted on a monthly basis by Google Analytics.
5.2 Transfer Of Information To The U.S.
Scrum Training Institute LLC, is based in the United States. Information about you will be transferred to, and processed in, the U.S. The U.S. may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy.
5.3 Security
We employ technical and organizational measures designed to appropriately protect your information that is under our control and that we process on your behalf from unauthorized access collection, use, disclosure, copying, modification or disposal, both during transmission and once we receive it. We store all information that you provide to us on our secure server. We train employees regarding our data privacy policies and procedures, and permit authorized employees to access information on a need to know basis, as required for their role. At scrumtraininginstitute.com we use encryption (Secure Sockets Layer – SSL) & security plugins designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure.
We use commercially reasonable efforts to protect your personal information and have implemented technical and organizational measures in line with industry best practices. We cannot guarantee these controls will provide absolute security.
In the event of a security breach we’ll:
- Notify the appropriate supervisory authority no more than 72 hours after of becoming aware of a breach of users’ personal data, including the number of users whose data was exposed, the nature of the breach, and what actions are being taken to mitigate its effects.
- Communicate this information to the impacted users, especially if the data breach exposed any of their unencrypted personal data.
- Consider the needs of any law enforcement investigations before publicly announcing the breach.
Where you have a password, which enables you to use our services, you are responsible for keeping this password complex, secure, and confidential. If you would like to update or change your password, you may select the “Forgot your password?” link on the login page. You will be sent an email that allows you to reset your password.
5.4 Data Retention
For users that create an account (register) on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We retain certain information that we collect from you if you created an account or purchase a course at scrumtraininginstitute.com, and in certain cases where you have deleted your account, for the following reasons:
- So you can use our website;
- So ensure that we do not communicate with you if you have asked us not to;
- To provide you with a refund, if entitled;
- To keep track of the orders placed in our website, to comply with applicable legal, tax or accounting requirements.
For legal, tax, or accounting audits, we may retain records (including customer information, pending, failed, cancelled, & orders placed) as long as needed to comply with our legal obligations.
When we have no ongoing legitimate business need to store or process your information, we will destroy & delete records (including customer information, pending, failed, cancelled, & orders placed), this does not apply to third parties.
Inactive accounts will be preserved until the user request deletion or the Scrum Training Institute considers there’s no legitimate business need to preserve them.
5.5 Policy Scope
This Privacy Policy does not apply to information that you provide to third parties, such as other websites were you can register for courses. Our website may direct you to a third-party service, to register for a course. Disclosure of information to these third parties is subject to the relevant third party’s privacy policy. We are not responsible for the third-party privacy policy or content, even if we link to those services from our website or if we share information with these third parties.
5.6 Revisions To This Policy
We may modify this Privacy Policy from time to time. When we do, we will provide notify you by publishing the most current version and revising the date at the top of this page. If we make any material change to this policy, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our website.
6. Your Choices
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Summary
- You can review and change information about you or delete your account in your account settings, but we may retain certain information.
- With your consent, we will use information about your location. You can deactivate this feature at any time.
- You have the right to opt out of receiving Scrum Training Institute’s email newsletter.
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6.1 Your Choices: Account Information
You may update or correct your account information by editing your account details from the “my account” page or by sending a request to privacy@scrumtraininginstitute.com as described in Section 8.
You may delete your account from the “my account” page or by sending an email to privacy@scrumtraininginstitute.com.
You may request a copy of your data by sending an email to privacy@scrumtraininginstitute.com.
6.2 Your Choices: Cookies
We may use cookies, pixels, web beacons, device identifiers, and other technologies to collect information about your use of the scrumtraininginstitute.com and other websites and online services. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.
6.3 Your Choices: Promotional Communications
You can control the email newsletters that you receive from the Scrum Training Institute LLC, by selecting the unsubscribe link in the email message that you receive, or by unsubscribing from our newsletter here.
7. Data Rights
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Summary
- You may have the right to exercise your data protection rights, including to request that the Scrum Training Institute LLC, deletes, amends, or provides you access to your information.
- You have the right to opt out of the Scrum Training Institute’s email newsletter.
- You can complain to your local data protection authority about the use of your information.
The Scrum Training Institute LLC, responds to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws.
You can contact us by sending an email to privacy@scrumtraininginstitute.com.
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Rights that you may have, depending on the country in which you live, include:
- Accessing, correcting, updating, or requesting deletion of your information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
- Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
- Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the “unsubscribe” or “opt-out” link in the marketing emails we send you. Additionally, you may unsubscribe from our newsletter here.
- Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
- Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Union are available here.
8. Children Under the Age of 13
Our website is not intended for children. No one under age 13 may provide any personal data on our website. We do not knowingly collect Personal Data from children under 13. If you are under 13, do not use or provide any information on our website. If we learn we have collected or received Personal Data from a child under 13, we will delete that information. If you believe we might have information from or about a child under 13, please contact us at privacy@scrumtraininginstitute.com.
9. California Privacy Rights
If you are you are a resident of the State of California and the Scrum Training Institute has an established business relationship with you, then you have certain privacy rights pursuant to Section 1798.83 of the California Civil Code. You have the right to request the following at any time: (a) information from the Scrum Training Institute free of charge regarding the manner in which the Scrum Training Institute shares certain Personal Data collected through the website with third parties who use that information for direct marketing purposes; and (b) the discontinuation (or opt-out) of the Scrum Training Institute’s sharing of the information with those third parties. Please submit any requests (“California Privacy Rights Request”) to privacy@scrumtraininginstitute.com with a subject line of “Your California Privacy Rights.”
For each California Privacy Rights Request, please state “Your California Privacy Rights” in the email or letter subject line, and clearly state the following in the body:
a. the nature of your request;
b. that the request is related to “Your California Privacy Rights;”
c. your name, street address, city, state, zip code and email address; and
d. whether you prefer to receive a response to your request by mail or email.
The Scrum Training Institute is not responsible for a California Privacy Rights Request that is incomplete, incorrectly labeled, or incorrectly sent.
10. Contact Us
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Summary
- If you have any questions, you can contact us at privacy@scrumtraininginstitute.com.
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Under European data protection law, the controller of your information is the Scrum Training Institute LLC.
If you have any questions or complaints about this Privacy Policy or how we use your information, please contact privacy@scrumtraininginstitute.com.
Cookie Policy
Last Updated: March 25, 2018
As described in our Privacy Policy, we and our service providers use cookies and other technologies to provide our website and to enhance your experience. This Cookie Policy sets out some further detail on how and why we use these technologies on our website.
The terms “Scrum Training Institute,” “we,” “us,” and “our” include Scrum Training Institute LLC and our affiliates. By using our website, you consent to storage and access to cookies and other technologies on your device, in accordance with this Cookie Policy.
Cookies
What Cookies Are. Cookies are small data files which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow us to recognize your device.
How We Use Cookies. Cookies serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on our website. We use cookies for the following purposes:
- Authentication: We use cookies to recognize you if you are logged in to our website. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- Security: We use cookies to support or enable security features we have deployed, and to help us detect malicious activity. These cookies help us prevent fraudulent use of login credentials.
- Services, features, and preferences: We use cookies to provide functionality and help us deliver our products and services. For example, we use cookies to store courses in the cart or in a registration form, once you have clicked the “register now” button.
- Performance, Analytics and Research: We use cookies with Google Analytics to help us analyze how the website is being accessed and used, and enable us to track performance of the website. This helps us to understand, improve, and research features and content on the website. We may also use other services, such as or other third-party cookies, to assist with analyzing performance on our website. As part of providing these services, these service providers may use cookies and the technologies described below to collect and store information about your device, such as time of visit, pages visited, time spent on each page of the website, links clicked and conversion information, IP address, browser, mobile network information, and type of operating system used.
- Advertising Features: We currently do not collect data in third parties (e.g., Google Analytics Remarketing, Facebook Pixel, DoubleClick cookies, Android’s Advertising ID, Apple’s Identifier for Advertisers), to record demographics and interests reports for remarketing, advertising, or advertising reporting.
- Third party advertisers: Currently, the Scrum Training Institute LLC does not use third party advertisers cookies on your device to gather information about your activities on the website and other sites and online services you use. You will not see the Scrum Training Institute ads on third party websites based on your activity, location or other information collected about you, at scrumtraininginstitute.com.
Duration of Cookies: Some cookies, known as “session cookies”, will stay on your device only for as long as you are accessing our website. Others, known as “persistent cookies”, are stored on your device for longer periods.
Data Retention: Google Analytics user and data event data retention are saved for 50 months and then automatically deleted on a monthly basis by Google Analytics.
Embedded content from other websites
Articles & pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Opting Out
Cookies. Most devices and web browsers are set to accept cookies by default. If you prefer, you may be able to remove or reject cookies. You can learn more about how to block cookies by visiting allaboutcookies.org. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
Targeted Advertising. Third parties that use cookies and other tracking technologies to deliver targeted advertisements on third party websites may offer you a way to prevent such targeted advertisements by opting out at the websites of industry groups such as the Digital Advertising Alliance, or if located in the European Union, the European Interactive Digital Advertising Alliance. You may also be able to control advertising cookies provided by publishers, for example Google’s Ad Preference Manager. Your device may also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes. Note that even if you choose to opt out of receiving targeted advertising, you may still receive advertising, although it should not be tailored to your interests or activities.
Revisions to this Policy
We may modify this Cookie Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this Cookie Policy, we will provide additional notice to you, such as by sending you an email, or displaying a prominent notice on our website. By continuing to use the website after any changes come into effect, you agree to the revised Cookie Policy.